Get in touch

  • Where can I leave feedback on trivago’s advertising campaigns?

    If you have any questions or would like to share feedback on any of our advertising campaigns, please contact us here.   

     

    Your thoughts and suggestions help us improve our services and better tailor our campaigns to our audience. 

     

  • Getting listed on trivago
    If you are an independent hotelier or you work for a hotel chain, connectivity provider or an online travel agent, you can submit your application to get listed on trivago here.
  • Contact for marketing/ business offer
    If you would like to submit a business proposal to trivago, please fill out the form here.  
    It will be forwarded to the responsible team who might get in touch with you, if the offer is of interest to trivago.
  • How do I change my password or deactivate my trivago account?
    This article is aimed for user accounts only. If you are a property/ hotel owner, you can manage your account here.
     

    Resetting your password 

    You can easily and securely reset your password with few steps:
    1. Follow this link and submit your email address
    2. After you’ve sent in your request, check your inbox (and spam folder) to see our email with a link to reset your password.
     

    Changing the email linked to your trivago account

    It is not possible to replace the email address linked to your trivago account. What you can do instead is deactivate your current account and then create a new account with the email address that you want to use.
     

    Deactivating your account 

    To deactivate your account, you can send us a message. In your message, please include your full name and email address connected to your trivago account.
    Please keep in mind, once deleted, trivago will no longer have access to any personal account data. To read more on our privacy policies, you can follow this link.
    If you change your mind, you are always welcome to come back and register once more!
  • How do I unsubscribe from newsletters?

     You can unsubscribe from our newsletters anytime by pressing the “unsubscribe” button at the very bottom of the email.

     

    If you experience any difficulties unsubscribing, get in touch and our User Support team will help out.

  • Support for property owners/ managers
    If you own or manage a property, we have a support team dedicated to help you at trivago Business Studio.

    Please follow this link to visit their support centre.

  • How do I redeem my trivago cashback voucher?

    In order to redeem your trivago cashback voucher, please attach a copy of your booking confirmation enter your information into this form.