Searching on trivago

  • How to use trivago?

    Whether planning a trip or looking for getaway inspiration, trivago is your travel companion! With trivago, you can search and compare prices by hundreds of booking sites to find the best deal that meets your needs.

     

    Let’s start with the basic steps for searching:

    Step 1: Your search criteria

    Type in your desired destination in the search bar (e.g. a city, country, or landmark). Then select your travel dates, enter the number of travelers and click Search.

    Step 2: Price and deal comparison

    trivago searches hundreds of possible options based on your search criteria. For each accommodation, you will see that trivago displays several deals provided by various booking sites. Now it’s your turn to browse through photos, read reviews, and compare prices.

    Step 3: Reservation and payment at the booking site

    Once you click on a deal, trivago will redirect you to the booking site where you can complete your reservation and make the payment directly to the booking site. We recommend to double check all information on the checkout page before proceeding with the payment.

     

    Remember: trivago cannot manage your reservation. Any questions regarding the booking process can only be answered by the booking site’s customer service.
    In case you need information on payment options or available amenities - or you’d like to confirm, change, or cancel your reservation- it’s best to reach out to the booking site directly.

     

    Want to make your search results more relevant?

    Here are our pro tips for you:

    • Customize your search by using our filters. For example, deals with free cancellation or breakfast included.
    • Use our sorting options to display results according to your preference.
    • Find information on the property, read guest reviews collected from multiple booking sites and more, by clicking the property’s name.
    • Explore locations using the trivago map, or search by a specific location to find accommodation nearby the airport for example.

     

    If you have any question, feedback or a suggestion for a new feature, please click here to get in touch.

  • What's included in the price?

    All taxes and additional fees such as VAT and booking/service fees are included in the price displayed on our website.
    Prices are displayed per room and per night.

    Please double-check all information on the booking site before completing your reservation as the booking site may choose to display the price excluding additional taxes or fees

    The prices shown come from numerous accommodations and booking sites and are not set by trivago. If you have a question about a specific price, please contact the booking site offering the deal. The booking site’s name is displayed next to the price.

    In some cases the price could change when you are redirected to the booking site. Find out why this happens.

     

  • How do I report an error?

    If the accommodation, location, or room type you have received is incorrect, or you are experiencing any other issues regarding your booking that you believe is an error on trivago, please get in touch here.  

    Be sure to attach a full copy of your booking confirmation and any further details that help explain the issue.  

    To inquire about the status of your booking or cancel your reservation, please contact the booking site directly. 

  • How do I get more information on a deal?
    Please contact the booking site or accommodation provider offering the deal directly. 

    You’ll see their name clearly displayed next to the price on trivago, and you can find their contact details here.   

    Click here to find out more about how prices are displayed on trivago.  

  • How do I know if the booking site is legitimate?

    Before displaying rates from a booking site on trivago, we conduct a background check and continuously monitor their performance to ensure their legitimacy. 

     

    If you’re having trouble contacting them or would like to leave a comment regarding their performance, please click here.