Don’t worry! Before displaying rates from a booking site on trivago, a background check on the company is always conducted to ensure their legitimacy. Additionally, we do not display deals from any site that does not pass our initial integration check.
If you would like to contact the booking site, most contact information can be found at the bottom of your booking confirmation. Alternatively, booking sites will have a contact page, where you will find all contact details including direct phone numbers to the booking site’s support center.
trivago appreciates all feedback when it comes to the performance of the companies we work with. We keep a database of all complaints, appraisals, and unusual situations associated with each individual booking site we display, as we continuously monitor their performance. If you are experiencing difficulties with your booking site, please get in touch.