How does trivago determine its guest ratings?

We scan many available guest review and rating sources across the web on a daily basis. We aggregate these reviews and ratings, and convert them using our Rating Index® that ranges from 0 to 10 (10 is the highest possible rating). You can find more details in relation to accommodation-specific ratings by clicking on the accommodation’s guest rating score.

We do not verify guest reviews and ratings that are provided by the third-party booking sites that display offers for accommodation on our site.

For further information relating to our rating system, please see here.

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