Need an invoice or a receipt for your records? We recommend contacting the booking site used to secure the reservation.
If you would like to contact the booking site, most contact information can be found at the bottom of your booking confirmation. Alternatively, booking sites will have a contact page, where you will find all contact details including direct phone numbers to the booking site’s support centre.
Why can’t trivago provide me the booking invoice? As trivago is a hotel and price comparison website, bookings are not made directly with us. We find your ideal hotel and compare prices from different websites. As a result, we keep no records of transactions made through the booking sites. This includes any payment information.
Need help remembering who you booked with? Follow the steps on this page