If you're here, it means you've been awarded a cashback voucher from us for finding an error on our website. We'd once again like to thank you for helping us to continuously improve our site. :) Please keep in mind, this voucher must be redeemed within 18 months of the date it was issued.
What does a cashback voucher mean?
After you make a booking on one of our partner booking sites, we will transfer the amount of the voucher directly to your bank or PayPal account. Since we require proof of payment before we can begin the transfer, your booking confirmation will be necessary.
Why a cashback voucher?
Since trivago is a hotel search and comparison website, we are not involved in the booking and payment process. Therefore we cannot offer you special discounts on deals found on our site. All bookings and payments are carried out on the booking site you choose when you select a deal. However, we still want to give back!
We’ve set up this easy system so you can still be rewarded for helping us improve our website. When you’re ready to redeem your voucher, make sure you’ve already completed these steps:
- Created a trivago account (if you don’t already have one) here
- Found your ideal hotel on trivago and have your booking confirmation ready
- Payment details: either via PayPal OR international bank transfer. Since the transfer is carried out by our headquarters in Germany, your bank information will be necessary.
Once you've completed these steps, simply upload all the information using this form and we'll get the money to you within 14 business days!