Want to know a little more about your booking? Maybe you want to verify that a hearty continental breakfast is included. While we’d love to help, the quickest way to get the right answer is by directly contacting the booking site you booked your hotel with.
Can’t remember which booking site you used to secure that amazing deal? You should be able to identify this by checking your booking confirmation. Still struggling? Take a look at our ‘find your booking confirmation’ page for some extra tips. Once ready, here’s a checklist of possible questions you might want to ask the booking site.
- Is breakfast included?
- Is the hotel pet-friendly so I can bring my furry friend along?
- Is the hotel accessible to public transport?
- What is my room type?
Why doesn't trivago have my booking confirmation? Good question. As trivago is a price comparison website, we are not involved in the booking process, we just find your ideal hotel for the best price. We don’t keep records of transactions made through the booking sites, so unfortunately cannot access your booking. Luckily, the booking site can help you with this.