How do I know if the booking site is legitimate?

Before displaying rates from a booking site on trivago, we conduct a background check and continuously monitor their performance to ensure their legitimacy.

If you’re having trouble contacting them or would like to leave a comment regarding their performance, please click here.

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How do I know if the booking site is legitimate?

trivago helps you compare prices, but the booking and payment are managed by the booking site. Therefore, trivago cannot manage or cancel your reservation, but we’ll do our best to bring you into contact with the booking site, as their customer service teams are in the best position to answer all booking-related questions.